Contact Us

We currently deliver to most major cities and surrounding areas across Canada. You can check if delivery is available to your address by entering your postal code on our ordering page or by calling our customer service line.

Our standard delivery time is 30-45 minutes, depending on your location and current order volume. During peak hours or adverse weather conditions, delivery times may be slightly longer. You can track your order in real-time through our app or website.

While our core menu features traditional fried chicken, we do offer some options for different dietary needs. Unfortunately, we cannot guarantee that our products are suitable for those with severe allergies as all items are prepared in the same kitchen. Please contact us directly if you have specific dietary concerns.

We strive for 100% customer satisfaction. If there's any issue with your order, please contact our customer service team immediately at +44 218 739 3882 or through the "Help" section in our app. We'll do our best to resolve the issue promptly, whether that means replacing the order, offering a refund, or providing credit for future orders.

Yes! We offer catering services for events of all sizes. Our catering menu includes larger portions of our popular items as well as special platters designed for sharing. Please contact us at least 48 hours in advance for catering orders. You can reach our catering department at [email protected] or call +44 218 739 3885.

Yes, we are currently expanding and looking for franchisees in select regions across Canada. If you're interested in franchise opportunities, please email [email protected] with the subject line "Franchise Inquiry" for more information about requirements, investments, and available territories.